Consistent prices and respect from store employees are among the elements essential to a positive shopping experience, according to a new survey. urvey of 1,000 consumers by Cap Gemini Ernst & Young, Intel and Cisco Systems, which researched consumer attitudes toward service/store attributes and willingness to use in-store technology. Conversely, consumers are experiencing greater levels of frustration during their shopping trips, and dissatisfied shoppers are more likely than ever to ...
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