Retailers working to lather up liquid hand soap sales are weighing the relative merits of pumps vs. refills. Some chains said the refills generate better profits, while others opt for the pumps. A buyer with a large Midwestern wholesaler said refills account for the bulk of sales for his retail clients. He added that it's more profitable for his company to sell the larger sizes, such as a 24-ounce refill, instead of a 7-ounce pump. "We've had better success in our market with the ...

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