SAN FRANCISCO -- Electronic in-home delivery of entertainment products like video is coming, but it will not replace retailing, said Michael P. Schulhof, president and chief executive officer of Sony Corp. of America, New York. "There is no substitute for the shopping experience," said Schulhof in the keynote address at the National Association of Recording Merchandisers convention here March 20. "Shopping satisfies basic human needs, needs that will never be completely satisfied by ...
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