LONDON -- For Sean Summers, chief executive officer of South Africa-based Pick 'n Pay, operating in South Africa during apartheid forced the company to hammer out the key points of its philosophy against a backdrop of labor unrest and dissatisfaction. "After Pick 'n Pay was hit by the national strikes in South Africa, which went on for four weeks, we had lost the hearts and minds of our [employees]," said Summers during the CIES Marketing Forum here. He added that the event forced the ...

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