GRAND RAPIDS, Mich. -- Spartan Stores here said last week that it has eliminated the customer service manager position at its Food Town stores, a Toledo, Ohio-area banner with approximately 40 units, a move that has resulted in the dismissal of 34 managers. Jeanne Norcross, a Spartan spokeswoman, told SN, "We took a look at the customer service management position we created a year ago and decided there was no future need for this position. "We looked at our entire pool of management ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.