CHICAGO -- Supermarket operators must study what retailers outside the food industry are doing in order to be successful in the future, Gary E. Michael, chairman and chief executive officer of Albertson's, Boise, Idaho, said here last week. "If you're just worried about the supermarket across the street, business might be a lot easier," Michael said. "But you have to look at all kinds of retailers because every category you sell in your store is being sold by someone outside the ...
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