CHICAGO -- Grocery store operators need to make the shopping experience more entertaining for consumers, and labor unions have an obligation to help, an ACNielsen executive told a seminar here at last week's Food Marketing Institute annual convention. "The labor unions need to work with their grocery partners to come up with agreements that make sense," Todd Hale, senior vice president, consumer insights, said. "They came up with lower pay for new hires on the West Coast, and they've got to ...

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