KALAMAZOO, Mich. — Retailers need to have the right systems in place in order to nurture the kind of culture that supports a diverse workforce, according to panelists at the Western Michigan University Food Marketing Conference here last month. “We are putting more emphasis on diversity, because we believe that better systems are made by a more diverse group,” said Della Wall, group vice president, human resources, Kroger Co., Cincinnati. “We're putting not only more emphasis on recruiting ...

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