It took more than a decade, but self-checkout systems that allow consumers to do their own scanning and process their own transactions have finally gained a significant foothold at stores around the country. According to the Food Marketing Institute, Washington, 19% of chains with at least 11 stores are using self-checkout in at least one store in 2002, compared with 6% in 1999. Greg Buzek, president of IHL Consulting Group, Franklin, Tenn., goes even further, declaring that nearly one ...
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