CHICAGO -- At Tambrands, the adoption of customer business teams has been a multistep process that has evolved in stages over four years to match the changes taking place at retailers. In their latest iteration this year, CBTs have empowered members from the company's sales, marketing, logistics, finance and manufacturing sectors. "They are getting more involved with customers, and our customers are changing the way they are organized," said Keith McAlpine, manager of supply chain ...

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