RICHMOND, Va. - Ukrop's Super Markets launched a one-store test last month of a new customer service system for the deli that consolidates walk-up orders with kiosk orders, while calculating the time customers need to wait to be served. The system, called DeliVision and based on software from Cuesol, Quincy, Mass., is thought to be the first of its kind in the supermarket industry. It is also being tested by Stop & Shop, Quincy, in concert with its Shopping Buddy shopping cart system, ...
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