RICHMOND, Va. -- Retailers may come from all over the world to see what Ukrop's Super Markets here is doing right with solution selling, but Jackie Legg is well aware of what it could be doing better. Legg, Ukrop's vice president of solution selling, is certainly proud of the 10 solution areas that make Colonial Square -- its newest and, at 63,000 square feet, its largest store -- one of the most cutting-edge in the nation. But she also knows that the sections are still ignoring Ukrop's ...
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