SN Undercover is a Center Store series that recounts what SN reporters see during impromptu visits to a market chosen at random. In these visits -- during which reporters do not identify themselves -- SN focuses on a specific aspect of the grocery department, such as merchandising, customer service or promotions. The purpose of the series is to find out what's occurring at store level from the consumer's point of view. Watch for this year's two remaining stories, which are scheduled to ...

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