ARCADIA, Calif. -- Vons Cos. here will streamline its training process using two-way satellite communications that link a centrally located instructor with employees out in the stores. The retailer is rolling out a hardware and software package that gives an instructor real-time remote access to each employee participating in a training session. Employees out in the stores will be provided with special devices that allow them to respond to the instructor's questions through a keypad or the ...
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