The increased use of voice-directed picking systems and other hands-free technologies is helping to move goods through the warehouse with increased speed and accuracy. Retailers such as Wal-Mart, Bentonville, Ark., and Kroger, Cincinnati, are using voice-directed systems for order picking at their distribution centers. Most of the retailers that are currently using voice technology are using it for order picking, according to supermarket industry sources. However, voice technology could ...

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