The results of an information technology survey of manufacturers surprised me. The study, commissioned by the Grocery Manufactures of American, clearly said, "Current IT [information technology] status is inadequate." I've always thought the manufacturers were way ahead of retailers and wholesalers in this area. The study said -- in a critical way -- that only 26% of available "transaction sets" are being used. Transaction sets are the data processing equivalent of documents used for buying ...
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