As retail losses due to employee theft continue to outpace shoplifting, retailers are looking more closely at cashier-monitoring technology. Homegrown and off-the-shelf software that sifts through point-of-sale data transaction by transaction has proven to be an effective tool in identifying suspicious trends in cashier behavior. However, as the systems become more sophisticated, it becomes more critical that the data in exception reports are interpreted correctly. "As we get more and more ...

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