Gelson's Markets, an 18-store grocery chain based in Encino, Calif., reports that sales of pretreated wipes have been consistent in the past few years, with items like Cottonelle and Kleenex's personal wipes pulling in the most profit in the category. However, it's not just the increasing sales of wipes alone that have Gelson's Markets President Bill Roulette talking. Upon receiving a request from a loyal customer, the chain entered into a unique customer service project that, according to ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.