CHICAGO -- Supermarket retailers should focus on retaining good employees rather than complaining about the tight labor market, a consultant and author told a seminar at the Food Marketing Institute's annual convention here earlier this month. "We don't have a labor crisis," said Jim Sullivan, an Appleton, Wis.-based hospitality industry expert who specializes in employee retention and customer service issues. "We have a turnover problem." Sullivan began his career 27 years ago in the ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.