MINNEAPOLIS -- Kiosks and self-checkouts are two ingre-dients in Lunds' new recipe for customer service. Lunds Food Holdings is a retailer that is well known in the industry for placing a premium on customer service, in both its eight Lunds and its 12 Byerly's stores. But the company's new Lunds "Store of the Future," opened three weeks ago in Plymouth, Minn., is a proving ground for in-store technology, using not only kiosks and self-checkouts, but an advanced point-of-sale system, ...
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