DUNN, N.C. — On April 22 last year, at 4:22 p.m., Gerald Greenleaf, vice president, distribution and transportation, Delhaize America, got a call at his Hannaford Bros. office in Scarborough, Maine. It was from Lou DeLorenzo, Southeast regional distribution director of Delhaize subsidiary Food Lion, who said that “something happened” to the Food Lion distribution center here. “I’m used to him saying that the IT system went down again,” recalled ...

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