BETHEL, Conn. — Caraluzzi’s, a three-store independent here, is leveraging an online application called Merlin — part of the SCORE portal created by its wholesaler Bozzuto’s, Cheshire, Conn. — to track orders and deliveries. “It gives us instant, live information on [Bozzuto’s] out-of-stocks,” said Steve Caraluzzi, a co-owner of the retailer. “As soon as an order is placed for each department, we know whether or not we’ll get our full load and whether substitute items are available.” The ...
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