GRAND RAPIDS, Mich. — Spartan Stores here plans to begin rolling out a computer-assisted ordering (CAO) system to its corporate stores over the next two months, according to Dave Couch, Spartan’s vice president, information technology. The combined retailer/wholesaler began piloting CAO at two stores in 2006 and now has pilots in four stores. “The first couple of stores take a year or more to work out issues and refine the business processes,” he said. “But we’ve had outstanding results, and ...
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