BROOKINGS, Ore. — Grocery managers, meat clerks and other C&K Market employees helped shape the retailer’s new loyalty card. For one year, workers in eight stores tested what eventually became “All Access Rewards.” Employee involvement was critical, as it helped C&K change its plans for the card, said Grant Lunde, marketing director of C&K, which operates 62 stores under the Ray’s Food Place, Shop Smart and C&K Market banners. Initially, ...

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