LAS VEGAS — In-store butchers who talk directly with customers give them a reason to come back, according to panelists at a workshop session during the 30th annual National Grocers Association Show here. “The butcher is alive and well at the independent supermarket,” Bob Buonomano, president of Windham IGA, a single-store operator in Willimantic, Conn., said. “If he simply shares his knowledge with the customer while providing her with service, that will ...

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