Over their intranet and via an interface with their PMS system, pharmacies operated by Ahold USA, Quincy, Mass., are connected to the St. Louis-based LDM CarePoints electronic messaging system, which gives Ahold the ability to print customized prescription messages for targeted patients who, based on their age and/or the medications they are taking, may have special needs. For example, if a diabetes patient has not refilled his prescribed medications in a while, the system could print out a ...

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