Time is more than money in community pharmacy. It is the currency that enables the pharmacist and pharmacy staff to connect with patients, and establish relationships that help define a store's service level. This is especially important at Buehler's Food Markets, Wooster, Ohio, where a premium is placed on service, whether in its food departments, or in specialized nonfood areas like pharmacy, gift shops and even its five in-store Ace Hardware operations. “We need to free up our most ...
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