CHICAGO — Pharmacy is a large and growing business that can play a key role in growing total store sales, said David Fong, senior vice president, pharmacy, Safeway, Pleasanton, Calif. While pharmacy is challenged by numerous issues, such as low margins on certain reimbursed prescriptions, increased competition including chain drug expansion and the very strong growth of mail-order programs, and a pharmacist shortage, there are many other opportunities to increase business, take advantage of ...

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