WESTLAKE VILLAGE, Calif. -- Publix, Wegmans and Safeway were the highest-ranking supermarkets in a study of customer satisfaction at retail pharmacy released yesterday by J.D. Power and Associates here. The inaugural national Retail Pharmacy Satisfaction Study polled 6,543 consumers who filled a new prescription or refilled a prescription in the three months prior to the survey. Based on a 1,000-point scale, with a score of 851 points, Publix Super Markets, Lakeland, Fla., ranked highest in ...
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