Like many supermarket operators, Zach Buckner believes online ordering with customer pick-up holds a lot of potential. However, unlike many supermarket operators, Buckner, the founder and chief executive officer of Relay Foods, believes that online grocery is poised to supplant traditional bricks-and-mortar food retailing. “I think the grocery store will be similar to the book store or the video store 10 years from now,” he told SN in a recent interview. “I think this ...

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