It’s been a decade of radical change — most of it for the better — since David Dillon took the reins of Kroger Co. in 2003. His tenure as chief executive officer has seen the largest U.S. supermarket chain drive a widening gap between itself and its nearest competitors while turning in consistent sales growth that is the envy of the industry. Those who know Kroger say these changes reflect not Dillon’s desire to be an agent of change necessarily, but rather his ...
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