WESTLAKE VILLAGE, Calif. — Satisfaction among Americans using mail-order pharmacies to fill their prescriptions continues to decline, falling significantly below satisfaction with brick-and-mortar pharmacies, according to the J.D. Power and Associates 2012 U.S. Pharmacy Study. This year, overall satisfaction with mail-order pharmacies averages 792 on a 1,000-point scale, or 22 points below the average satisfaction score for brick-and-mortar pharmacies this year, and 14 points lower ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.