With services ranging from home delivery to diagnostic testing, retail pharmacies are appealing to the time-strapped and newly insured. “It’s a whole new environment of healthcare. The old medical system was more volume based; [now] it’s more patient centered,” explained Kathleen Jaeger, SVP of pharmacy care and patient advocacy at the National Association of Chain Drug Stores and president of the NACDS Foundation. “[Pharmacies] are trying to deliver to ...

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