BOISE, Idaho — Albertsons LLC here said last week it plans to eliminate self-checkout systems from all stores by the end of August so it can focus more on customer service, a move Kroger is also testing at a single location. “We feel like having regular checkstands or express lanes where a person can actually have a conversation with a checker is a better approach,” Christine Wilcox, the company's director of communications, explained. The 217-store chain, which is separate from ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Registering for content on Supermarket News will give youINSTANTaccess to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’sFREE, easy and quick. What are you waiting for!In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been grantedfreeaccess to SNwe ask that youregister now.We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.