BOISE, Idaho — Albertsons LLC here said last week it plans to eliminate self-checkout systems from all stores by the end of August so it can focus more on customer service, a move Kroger is also testing at a single location. “We feel like having regular checkstands or express lanes where a person can actually have a conversation with a checker is a better approach,” Christine Wilcox, the company's director of communications, explained. The 217-store chain, which is separate from ...
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