NEW YORK — Dick Boer’s vision for Ahold includes fresher stores, deeper customer relationships — and a very big bet on e-commerce. In an interview with SN editors here last week, Boer said the “Reshaping Retail” strategy he introduced shortly after taking the chief executive role at Ahold in 2011 was progressing as planned despite a sluggish economy on both sides of the Atlantic and slow-growing sales at its U.S. banners. Initiatives to invest behind customer ...
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