THE GLOBALIZATION OF IGA started more or less as a fluke. It was 1984, and Ito Chu — a Japanese company that manufactured ultra-suede clothing — had just inherited a group of small warehouses and was looking for a marketing plan for them, Tom Haggai, IGA chairman, recalled. “They conducted a study, and in the course of that study they learned about IGA. Being in the clothing business, they called one of their American-based suppliers of cotton and asked them to check us out. That's when I ...

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