NEW ORLEANS — Retail shrinkage — a loss of inventory due to employee theft, shoplifting, paperwork errors or supplier fraud—decreased to 1.41% of retail sales ($34.5 billion) in 2011, down from 1.49% percent ($37.1 billion) in 2010, according to a recent survey from the National Retail Federation. The National Retail Security Survey, released at the NRF’s Loss Prevention Conference and Expo here, is a collaborative effort by the NRF and the University of ...

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