ROCHESTER, N.Y. -- Wegmans Food Markets is publicizing the fact that it made BusinessWeek‘s first-ever Top 25 list of businesses that excel in customer service. Wegmans is No. 5 on the list, following USAA financial services, Four Seasons hotels and resorts, Cadillac and Nordstrom. In a customer email blast, Wegmans thanked its shoppers for making it a customer service champion. “Our goal is to be the very best at serving the needs of our customers,” the email blast read. “We hope you know ...
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