In January, at two industry conferences, two major North American food retailers both struck a similar chord in describing how they were structuring their businesses, and both companies pointed to a new emphasis on consumer demand. “We’re moving to a consumer-driven supply chain,” said Scott Craig, director of supply chain, Delhaize America, Salisbury, N.C., during a session at the Supply Chain Conference, sponsored by the Grocery Manufacturers Association and the Food ...

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