NEW YORK — Wegmans Food Markets was able to not only cap the growth of shrink but lower it in many perishables departments as a result of the implementation of a business-intelligence (BI) system. “As our product mix shifted to more perishables and prepared-food items, that's where we started to see the increase in shrink,” said Paul Wawrzyniak, director of IT for the Rochester, N.Y.-based Wegmans, earlier this month at the National Retail Federation's 100th Annual Convention & Expo ...
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