“If our employees are not proud of what they do, and take pride in what they do, you will certainly feel that when you shop in the store,” he said. “So a better place to work is as important as a better place to shop.” Boer emphasized that the growth strategy outlined a year ago was succeeding, highlighting market share gains, sales growth and profits that were outperforming the market. But, he acknowledged that performance came amid difficult times for shoppers ...

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