BOISE, Idaho — Albertsons LLC here said Thursday it plans to eliminate self-checkout systems from all stores by the end of August so it can focus more on customer service. "We feel like having regular checkstands or express lanes where a person can actually have a conversation with a checker is a better approach,” Christine Wilcox, the company's director of communications, explained. The 217-store chain began removing some unmanned checkstands last year as it remodeled stores, and it plans ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.