Dan Sanders, chief executive officer of family-owned United Supermarkets in Lubbock, Texas, has written “Built to Serve” to describe his company's unique corporate culture. This pocket-sized, hardcover book with a paper grocery bag over-cover isn't a handbook on running a successful supermarket business. Instead, it is a philosophy about business and life. And there may be the rub since the author's view is that what is right in his personal life is doubtless also right for businesses. ...

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