H.E. Butt Grocery Co.’s knowledge of its local market makes it a great merchandiser of products. But that knowledge also makes the chain aware of problems and challenges faced by its customers and communities. The retailer has an extensive community-service program that includes donating 5% of its pre-tax earnings to charities. H-E-B’s goals include education support, hunger relief, volunteerism and disaster relief, said Winell Herron, group vice president of public affairs and diversity. ...

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