SAN ANTONIO — Ask anyone in the supermarket industry to name the best U.S. food retailers and virtually every short list will include the name H.E. Butt Grocery Co. It's a phenomenon that pleases H-E-B's executives but doesn't faze them. It’s a phenomenon that pleases H-E-B’s executives but doesn’t faze them. "We're flattered when people refer to our excellence," said Bob Loeffler, chief operating officer, in an interview with SN. "But if you asked anyone here if we achieve excellence, ...

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