MINNEAPOLIS — Nash Finch Co. here said yesterday it is pleased with a consumer feedback tool it implemented at its 57 corporate stores in December. The tool, called Constant Consumer Feedback, asks shoppers to share their opinions, via touch-tone phone or computer, about each specific shopping experience, with results directed to a website that is monitored by store personnel. "We adopted the program because we absolutely want to ensure that our customers are delighted with their shopping ...
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