THE STORIES ABOUT PUBLIX SUPER MARKETS employees providing extraordinary levels of service — loaning customers their cars or reading a blind customer the weekly ad over the phone, for example — are legendary. It is a culture that has been fostered since the chain was founded by George Jenkins in 1930, after he had been snubbed by the new owner of the supermarket where he was working and set out to build a company where employees were appreciated and customers were doted upon. To ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive complimentary access to the SN salary survey data tables.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.