CHICAGO — Supermarket companies that tend to promote managers from within should take care to remain receptive to business concepts and practices generated outside their companies, said panelists at the Food Marketing Institute Show here last week. “There are of lot of advantages to coming up through the ranks,” said Rajiv Lal, a professor of retailing at Harvard Business School. “But at the same time, you want to have a culture where you are open to ideas from the outside.” He even ...
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