Robert B. WegmanFormer chairman Wegmans Food Markets Wegman, who died in 2006, led his family's chain to the forefront of supermarket retailing by striving to differentiate the experience for shoppers with added features like in-store cafes, photo labs and video sections. He is remembered for his focus on creating an environment in which well-treated employees in turn provide a high level of service to customers. I am a merchant, and I have therefore my own philosophy about merchandising: ...

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