NEW YORK — Sobeys, which operates more than 1,300 stores across Canada, has transformed from a company based on “category-led planning” to one led by “customer-led planning,” according to Clinton Keay, its senior vice president and chief information officer. “The customer [has gone from] being an afterthought to being right up front,” Keay said this month at the National Retail Federation’s Annual Convention & Expo. The changeover, he ...
REGISTER TO VIEW THIS ARTICLE - Register for a Free Account
Why Register for FREE?
Registering for content on Supermarket News will give you INSTANT access to invaluable articles and media content that industry professionals rely on. You will have access to our special reports, feature articles, and industry analysis. It’s FREE, easy and quick. What are you waiting for! In addition you will also receive a complimentary copy of SN's salary survey sent to you by email.
Attention Paid Print Subscribers: While you have already been granted free access to SN we ask that you register now. We promise it will only take a few minutes! Or visit your profile and add your print magazine account number and zip code.